Returns and Exchanges Policy

At SodaStream, we want you to be completely satisfied with your home carbonation experience. If you are not happy with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team or log in to your account to submit a return request and receive your Return Authorization number.

2

Pack Your Items

Securely pack the unused product in its original packaging, ensuring all accessories and manuals are included to qualify for a refund.

3

Ship the Package

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing